🐡 Jira Service Management Smart Values

Start a discussion Share a use case, discuss your favorite features, or get input from the community Typically, the issue assignee is the person who moves the issue to DONE. Here is one possible solution that you try in your automation rule using the smart value { {initiator}}. You should be able to get the email using the following syntax - { {initator. emailAddress}} Here is the link on smart value for user object for your reference - https Which Jira-server version supports the use of smart value: "{{#if }} text {{/}}, or is this a Jira-cloud only functionality ? I would like to use this in a reminder email, that is sent to two people, using as source two different people fields. However sometimes the two fields holds the same p Unfortunately, Automation smart values doesn't have a way to obtain request type's description. Here are the available options for smart values against Request Type - {{issue.Request Type}} Accesses information from Jira Service Management requests. Available properties: {{issue.Request Type.requestType.name}} - Returns the customer request type. Custom Field: Date and TIme Picker - Smart Value. Zain Ali Jun 16, 2022. I made a custom date and time picker field. I want to use it as smart value in email notification. I am using value: { {issue. [fieldname]}} but it shows up as: 2022-06-17T05:00:00.0+0000. How do I format this correctly? Hi, Can someone please help configuring some smart values for some insight Custom fields. I'm using Project Automation to automatically update the Summary of issues logged through the Service Desk portal. I have one custom field of type ' Insight Object/s' called "On Behalf of" (custom field ID 26602) which references the "User" Object in Insight. Assets Query Language (AQL) is a language format used in Assets in Jira Service Management to create search queries for one or more objects. Using AQL, you can return any object or group of objects in Assets in a search, filter objects, modify objects, create custom fields, automation, and more. AQL can be used in the Advanced AQL search, or If the incoming JSON has periods in the field, such as "container.name", we just need to add double quotes to the smart values, which will look like {{webhookData."container.name"}} Testing the JSON path. Here are some examples of ways to test the JSON path to get the right data in the smart values, so you can get it right on your first try! QF4g.

jira service management smart values